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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Saner

Jason Saner

October 7, 2026

5  out of  5
rating by Jason Saner
"Cassie did an excellent job helping me switch my renter's policy for our move!"
We responded:
"Jason, thank you for the great review! We’re glad Cassie made switching your renters policy for the move quick and easy. We really appreciate you trusting our team to help!"
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Shannon Muzinich

September 28, 2026

5  out of  5
rating by Shannon Muzinich
"Jose was so kind and explained everything in great detail and answered all my questions. Wonderful agent to work with highly recommend."
We responded:
"Shannon, thank you so much! Jose truly cares about making sure our customers understand their coverage, and your review made his day. We're so glad to have you with us, and we're always just a call away!"
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Saffa Alwazan

September 24, 2026

5  out of  5
rating by Saffa Alwazan
"Great prices! Was able to get everything figure out within a few minutes. Great customer service"
We responded:
"Hi Saffa, thank you so much for the kind words! We're thrilled to hear that you had a great experience and that we could help you get everything sorted out quickly. "
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Brandon Gaynor

September 22, 2026

5  out of  5
rating by Brandon Gaynor
"Jose was a pleasure to talk with and went above and beyond to help answer my questions and look into what would help me, not just state farm!"
We responded:
"Brandon, thank you for the great review! I’m glad Jose was able to answer your questions and really take the time to help you figure out what made the most sense for you. We’re lucky to have him on our team. Thanks for trusting us to help!"
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Eric Bowman

September 18, 2026

5  out of  5
rating by Eric Bowman
"I couldn’t have had a better experience with any other branch.
This State Farm branch is the best example possible. Trust me, I have had every other insurance company. State Farm has been amazing looking for the best prices and best policies to help my family. Highly recommend if you don’t want to feel like another number."
We responded:
"Thanks so much, Eric! Really appreciate the kind words and your trust in our team. We’re always here to make insurance a little easier and make sure you and your family are taken care of. Thanks again for the great review and recommendation!"
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Daniel Rodriguez

September 16, 2026

5  out of  5
rating by Daniel Rodriguez
"Jose is Awesome!! Highly recommend. Always good vibes, and great attention."
We responded:
"Daniel, thank you! Jose is awesome, and we’re lucky to have him on our team. We really appreciate the recommendation and your kind words!"
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Erin Bright

September 11, 2026

5  out of  5
rating by Erin Bright
"In May I was is a car accident. April was very helpful and very patient with me. Was dealing with a lot of trauma from it. She went above and beyond to help me every time I needed it. And just today she helped me with my new car. And a few more things. Had a few laughs and had , as always a very pleasant visit with her. I will continue to use her as my agent. And would highly recommend her to anyone who is thinking about changing their provider."
We responded:
"Erin, thank you for sharing this! I’m so glad April was there for you when you needed us most. She truly cares about the people she helps, and we’re lucky to have her on our team. We really appreciate your trust and recommendation!"
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Gurnoor Ghuman

September 10, 2026

5  out of  5
rating by Gurnoor Ghuman
"Awesome services and customer service."
We responded:
"Gurnoor, thank you! We really appreciate the kind words and are glad you had a great experience with our team!"
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Damaris Sainz

September 10, 2026

5  out of  5
rating by Damaris Sainz
"I’ve had the pleasure of working with Cassie, Brian, April and other agents at different times for my insurance needs, and they have always been amazing. They not only find the best price, but also adapt everything to fit my situation perfectly. The coverage options are excellent for the value, and they take the time to clearly explain why each coverage is important. I really appreciate their honesty, patience, and personal attention. Highly recommended!"
We responded:
"Damaris, thank you so much! We’ve really enjoyed working with you over the years, and I’m glad Cassie, April, and our whole team have taken great care of you. We truly appreciate your continued trust in us!"
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Cindy Hirmann

September 9, 2026

5  out of  5
rating by Cindy Hirmann
"Have been here before had to let it go but the minute called got me right back on the road again. Super friendly and helpful. Thank you"
We responded:
"Cindy, thank you! We’re so happy to have you back with our agency. We truly appreciate you giving us the opportunity to take care of you again. Welcome back!"
Profile photo of Quinn Burdette

Quinn Burdette

September 5, 2026

5  out of  5
rating by Quinn Burdette
"Jose Montanez is the best agent ever! Very helpful and knowledgeable. Explained everything clearly and he helped me get the best policy for my current situation and gave me good advice for the future. I will be recommending him to my friends and family and anyone reading my review! Thank you for your help, will definitely be back :)"
We responded:
"Thank you so much, Quinn! We really appreciate you taking the time to leave such a great review. Jose does an awesome job making sure our customers understand their options and find coverage that fits their needs. We’re lucky to have him on our team! Thank you for trusting our office, and especially for recommending us to your friends and family. We look forward to helping you for years to come!"
Profile photo of Jennifer Brown

Jennifer Brown

August 10, 2026

5  out of  5
rating by Jennifer Brown
"April was amazing to work with and soo helpful when adding vehicle insurance onto my daughter’s new car. She made sure she had the appropriate coverage, the best price and explained the process every step in the way! Thank you April!"
We responded:
"Jennifer, thank you for the kind words! We’re so glad April made the process easy and helped you feel confident your daughter had the right coverage. We appreciate you trusting us to take care of your family!"
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Suffian Khan

July 9, 2026

5  out of  5
rating by Suffian Khan
"Got me signed up and addressed any issues and concerns promptly (minutes).

Helpful and gold experience. Thanks!"
We responded:
"Thanks, Suffian! We love hearing this. Helping customers quickly and making the process easy is exactly what we strive for. Thanks for the great review—we're grateful to have you with us!"
Profile photo of Eunha Anamcara

Eunha Anamcara

July 8, 2026

5  out of  5
rating by Eunha Anamcara
"Excellent office with great communication and fair pricing"
We responded:
"Thank you so much, Eunha! We really appreciate the kind words and are glad you’ve had a great experience with our team!
"
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J G

June 23, 2026

5  out of  5
rating by J G
"My agent has been thorough, professional, and responsive."
We responded:
"Thank you for your kind words! We truly appreciate your trust and are glad you've had a great experience with our team. We're always here when you need us!
"
Profile photo of Juan Irias

Juan Irias

June 4, 2026

5  out of  5
rating by Juan Irias
"Me gusto mucho la atencion
Exelente comunicacion"
We responded:
"Muchas gracias, Juan!"
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B Robb

May 15, 2026

5  out of  5
rating by B Robb
"Amazing service, thorough, explained well, went over the options, helpful and very polite!"
We responded:
"Thank you so much! I’m really glad we were able to walk through everything clearly and help you feel good about your options. We appreciate you taking the time to leave such a kind review!"
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Eric Rolfson

May 9, 2026

5  out of  5
rating by Eric Rolfson
"Brian the owner 2nd generation. Elite customer service."
We responded:
"Thank you!
"
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Trvl Mstr

May 6, 2026

5  out of  5
rating by Trvl Mstr
"Recently switched my policies from another Statefarm agent to Brian. He and his team have been patient and professional, and provided good recommendations on policies. Brian even went above and beyond to help me recover erroneous charges caused by Statefarm’s system glitch. What an excellent team! So pleased with my switch!"
We responded:
"Steve, reviews like this make our day — thank you! Insurance can sometimes come with unexpected headaches, so we’re always happy to step in and advocate for our customers when issues arise. Thanks again for the trust and support!"
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Victor Leonzo

April 27, 2026

5  out of  5
rating by Victor Leonzo
"Lo recomiendo 100% habla español y me ayudo con todo lo que necesite muy amable y soluciona el problema que tengas y te explica las opciones que tienes ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Gracias Victor. Bienvenido a nuestra oficina y estoy Feliz que le pudimos ayudarle asegurar sus vehiculos y que le gusto nuesto servicio. "
Profile photo of Kyle Long

Kyle Long

March 20, 2026

5  out of  5
rating by Kyle Long
"Awesome experience. Jose be Great."
We responded:
"Kyle, thank you! We really appreciate you taking a minute to share this.
I’ll make sure Jose sees this—he does a great job taking care of people and it means a lot to have that recognized.
We’re always here if you need anything!"
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robin earle

February 23, 2026

5  out of  5
rating by robin earle
"Jose was very helpful and nice, answered all my questions and helped me find the right coverage"
We responded:
"Robin — thank you so much for taking the time to share this!
Jose truly cares about making sure people understand their coverage and feel confident in their decisions, so this means a lot. We’re grateful you trusted our office to help you find the right protection.
If you ever have more questions, we’re always here for you. 😊"
Profile photo of Galen Swogger

Galen Swogger

February 19, 2026

5  out of  5
rating by Galen Swogger
"I have been with Pepelnjak State Farm for roughly 27 years now. We originally obtained insurance with his father and Brian has since taken over the business. Outstanding service that has never changed through the years! For example, I called today and spoke with April. I only had a quick question for her, but by the time I hung up the phone, she updated my info and saved me some money too! Always a pleasure dealing with their office and speaking with April! Highly recommend them for your insurance needs."
We responded:
"Galen — this one means a lot. 27 years is basically family at this point.
Thank you for sticking with us through the generations and trusting our office all these years. I’m really glad April was able to not only answer the question but make things a little better (and cheaper — always a win).
We truly appreciate you and the loyalty you’ve shown our family and team. We’ll keep taking care of you the same way we always have."
Profile photo of Nicole Pastarnack

Nicole Pastarnack

February 18, 2026

5  out of  5
rating by Nicole Pastarnack
"Excellent agent with Jose. He was extremely knowledgeable, personable & engaging!
I highly recommend working with State Farm & get Jose!"
We responded:
"Thank you Nicole! Jose and our whole team are incredible! We appreciate you taking the time to share your thoughts. "
Profile photo of Robin B

Robin B

February 10, 2026

5  out of  5
rating by Robin B
"José was very responsive and able to save me money with a similar policy as my previous carrier while making the transfer easy"
We responded:
"Thanks, Robin! We really appreciate you taking the time to share this. José takes a lot of pride in making things simple and making sure you’re getting the right coverage without overpaying—glad that came through. Welcome aboard, and don’t hesitate to reach out if anything comes up!"