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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Muhammad Basbeth

February 5, 2026

5  out of  5
rating by Muhammad Basbeth
"Outstanding team here at Brian’s office! Jose has been helping me, awesome!"
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Robin B

January 22, 2026

5  out of  5
rating by Robin B
"José was very responsive and able to save me money with a similar policy as my previous carrier while making the transfer easy"
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Cindy Stevens

January 16, 2026

5  out of  5
rating by Cindy Stevens
"I have to say the customer service is I get from this team is above and beyond! They always do amazing work and get things done so quickly and make life so easy for me! I have been with them since I was 16 because my parents were members and I continued because they were so amazing! I can message them at 6am and they have completed my request by the time I get off work with no fail. April did just that yesterday! She is amazing! Thank you so much for helping me again!"
We responded:
"Cindy, thank you so much for the amazing review! It means the world to us that you’ve trusted our office since you were 16 — and even more that we’ve been able to serve your family for two generations. That kind of loyalty isn’t something we ever take for granted. We work hard to make things quick, simple, and stress-free, and I’m so glad you feel taken care of every time you reach out — even at 6am! (Now that’s commitment 😄) And you’re right — April is the best. I’ll be sure to share your kind words with her. Thank you again for choosing us all these years, Cindy. We’re grateful for you!"
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Gursharan Tiwana

January 14, 2026

5  out of  5
rating by Gursharan Tiwana
"I have been working with this insurance office for my autos, homes, life, umbrella, and other products for the last 6 years and they have always gone above and beyond! I always feel like they are listening to me and making sure they are providing me with the best services and products possible. I would leave a 6 star review if I could! Very grateful for the service I have received from Brian, Dan, April, and Jose over the last several years! 🙏🏾"
We responded:
"Gursharan, thank you so much for the incredibly kind words and continued trust over the years. It truly means a lot to us that you feel heard and well taken care of—that’s always the goal. We’re grateful for the opportunity to protect what matters most to you and appreciate your support and encouragement more than you know. On behalf of Dan, April, Jose, and myself—thank you for being part of our journey. That “6-star” sentiment definitely made our day!"
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Drew Burza

January 13, 2026

5  out of  5
rating by Drew Burza
"April was very helpful and understanding. She is always ready to answer any questions I have."
We responded:
"Drew, thank you so much for taking the time to leave this review. April will really appreciate hearing this—she genuinely enjoys helping and making sure questions are fully answered. We’re grateful for the opportunity to work with you and are always here if you need anything at all."
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Liz K-G

December 1, 2025

5  out of  5
rating by Liz K-G
"I've been a customer with them since 2017. This office has been so extremely easy and pleasant to work with. Having worked in an insurance agency myself in the past, it's so refreshing to speak with friendly people who genuinely want to help as much as possible. I had an issue once where I double paid for my policy and they worked tirelessly to make sure I got my refund (including follow up outreach to make sure I got the refund check and keeping me posted on all the progress). Another time I needed other insurance but it's not offered by most major companies. Even though it's difficult to find, they referred me to a smaller company that did have it. So again, going above and beyond their self-interest, they took care of me. Today I called to bundle my auto insurance. Jose has literally helped me on all these calls and I couldn't be more grateful for him. I can tell he's someone who cares about the customers. because of him, I highly highly recommend this office."
We responded:
"Liz, this means a lot. Thank you for trusting our office since 2017 and for noticing the little things we try to do to take care of our customers. I’m so glad José has been such a steady, helpful presence for you—he really does lead with heart. We appreciate you, your kindness, and your continued support. Thanks for being part of our State Farm family."
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Rick Clark

November 20, 2025

5  out of  5
rating by Rick Clark
"Best agency in Marysville! Great agency run by great agents. Good rates & coverage, recommend working with Jose Montanez as your agent. Very knowledgeable & easy to work with. Give em a call…"
We responded:
"Rick, really appreciate this! Hearing you call us the best agency in Marysville means a lot. Thanks for the kind words about Jose and our team — we’re always here if you need anything!"
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Lyssa Manos

November 20, 2025

5  out of  5
rating by Lyssa Manos
"Jose was wonderful to work with"
We responded:
"Thanks, Lyssa! Glad to hear Jose took great care of you. Let us know if you need anything!"
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Tiana Brown

November 14, 2025

5  out of  5
rating by Tiana Brown
"Worked with April and Jose and had a great experience! Found the perfect business insurance policy, process was fast and easy! Jose and April are knowledgeable and so easy to work with!"
We responded:
"Tiana, thank you so much for the kind words! April and Jose will be thrilled to hear this. We’re glad the process felt fast, easy, and helpful—exactly how insurance should be. We appreciate you trusting us with your business coverage!"
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Katie Fitch

November 4, 2025

5  out of  5
rating by Katie Fitch
"April is literally the best. She is super helpful and informative and also a REAL human. She isn’t trying to pull a fast one on you like some people in this industry do. I couldn’t be happier with her and where I put my trust in insurance for my vehicles. (April don’t ever leave I’ll cry)"
We responded:
"Thanks so much, Katie! We couldn’t agree more—April is the real deal. We’re lucky to have her, and we’re grateful for your trust and kind words!"
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Rebecca Weible

November 4, 2025

5  out of  5
rating by Rebecca Weible
"I was in a time crunch in applying for boat insurance before my haul out date. I was very impressed with April with State Farm, who immediately got a quote going and remained professional, helpful, and empathetic throughout the process. When I explained to her that we were short on time, she was incredibly respectful and accommodating and remained in constant communication throughout the process. I was able to start boat insurance coverage on the same day I made the quote. I am very satisfied with the service I received!"
We responded:
"Thank you for taking the time to share your experience! Welcome to State Farm Rebecca! Bon Voyage 😊"
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Aditi Mishra

October 30, 2025

5  out of  5
rating by Aditi Mishra
"I was searching for insurance companies in lower queen ane, when Gursharan aka G., an Office Representative of the Brian Pepelnjak Agency reached out to me. He explained the insurance very well. He also added more benefits in my insurance plan which were not visible if you go the online route. Since i had very less time to make a decision and start insurance, He promptly made time and got on a call and sorted the insurance payments and setup with me. I highly recommend them for anyone looking for assistance with their insurance needs. Their quotes are very competitive and the representatives are also very friendly and attentive. Update: A year later, I had to renew the insurance. Dan Weyers promptly helped me and sent the declaration as well as clarified all my doubts,"
We responded:
"Hey Aditi! Thanks a ton for the awesome review! We're so glad to hear that Gursharan was able to help you out and make the insurance process smoother. It’s always our Ko goal to provide that personal touch, so we really appreciate you highlighting that. If you ever need anything else, don’t hesitate to reach out. Cheers! - Brian Pepelnjak Agency"
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Jayson Chung

October 16, 2025

5  out of  5
rating by Jayson Chung
"Best team work and thanks Jose for the really helpful sale!"
We responded:
"Thanks, Jayson! 🙌 Jose and our whole team appreciate the shout-out and we’re always here to help! "
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elisabeth wallace

October 14, 2025

5  out of  5
rating by elisabeth wallace
"Jose helped us out and was very great and friendly! Prices were unbeatable for home insurance versus what we were paying elsewhere"
We responded:
"Elisabeth, thank you for the great feedback! We’re thrilled Jose was friendly and helpful, and that we could save you money on your home insurance. We appreciate you choosing our State Farm team!"
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Michael Toymil

October 14, 2025

5  out of  5
rating by Michael Toymil
"This seems like a good office. I've had the pleasure of working with Dan, April, and Jose. They have all been very responsive as well as proactive in determining reasonable coverage for myself and my family."
We responded:
"Michael, thank you for the kind words! We’re glad Dan, April, and Jose have taken great care of you. Being responsive and proactive to protect you and your family is exactly what we strive for. We appreciate your trust in our State Farm team!"
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Lolly Bee

October 3, 2025

5  out of  5
rating by Lolly Bee
"My insurance agent, April, was clear-spoken, answered my questions helpfully, and even provided estimations that give me a better idea of how to budget. Thank you for blessing me, State Farm! You’re the best!"
We responded:
"Thank you, Lolly! We’re so glad April struck the right chord in answering your questions and helping you plan with confidence. Your trust means so much to us, and our State Farm team is always here to keep things in harmony for you."
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Soojal deep Singh

September 24, 2025

5  out of  5
rating by Soojal deep Singh
"Very good service"
We responded:
"Thank you for the kind review Soojal!"
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John Gabel

September 23, 2025

5  out of  5
rating by John Gabel
"Staff is always helpful and wonderful. April, Jose, and Brain are superb, along with any other individuals who work there. Brian has been honest and transparent with what's going on with my policy and with the insurance industry. I have tried other insurance companies before, but always end up coming back. They take care of me and that's earn my business and loyalty."
We responded:
"Thanks, John! Really appreciate you taking the time to share this. April, Jose, and the rest of the team will love hearing your feedback. We’re grateful for your loyalty and glad to have you with us here at State Farm."
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Damaris Sainz

September 17, 2025

5  out of  5
rating by Damaris Sainz
"I’ve had the pleasure of working with April, Brian, and other agents at different times for my insurance needs, and they have always been amazing. They not only find the best price, but also adapt everything to fit my situation perfectly. The coverage options are excellent for the value, and they take the time to clearly explain why each coverage is important. I really appreciate their honesty, patience, and personal attention. Highly recommended!"
We responded:
"Demaris, thank you for sharing such a kind review! We’re so glad you’ve had great experiences with April, myself, and our team. Helping you find the right coverage and making sure it fits your life is exactly what we’re here for at State Farm. We truly appreciate your trust and recommendation — it means a lot to us!"
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Jamie Lee Garriepy

August 26, 2025

5  out of  5
rating by Jamie Lee Garriepy
"Fabulous team - prompt responses, kind and not pushy!"
We responded:
"Appreciate the kind words, Jamie! Our team is here to make insurance easy and to take care of you whenever you need us"
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Kirsten Anderson

August 25, 2025

5  out of  5
rating by Kirsten Anderson
"April Miller took care of all our insurance needs with ease in one phone call. She was great to work with! We even shared a few laughs. Saved us a ton of money over Geico!"
We responded:
"Kirsten, thanks for the awesome review! 🙌 We’re so glad April made things easy (and fun!) and saved you money over Geico. We appreciate you trusting us with your insurance!"
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Carol Noble

August 22, 2025

5  out of  5
rating by Carol Noble
"April at State Farm was very helpful and made the transaction enjoyable and easy for me! I appreciated working with her."
We responded:
"Carol, thank you for sharing your experience! We’re so glad to hear that April made the process easy and enjoyable for you. She takes great pride in helping our customers, and your feedback means a lot. We appreciate the opportunity to serve you!"
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Shelley Flack

August 22, 2025

5  out of  5
rating by Shelley Flack
"Excellent customer service and response time from my agent 🤩"
We responded:
"Shelley, thank you for the fantastic review! We’re thrilled you’ve had excellent service and quick responses from our team. If there’s ever anything more we can do, we’re just a call or message away. We appreciate you!"
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חושן קמחי

August 20, 2025

5  out of  5
rating by חושן קמחי
"April is amazing! She provides service from the bottom of her heart! She always helps and provides a solution to every question! I thank her from the bottom of my heart for her help!"
We responded:
"Thank you so much for sharing this kind review! We’re grateful to have April on our team—she truly cares about helping our customers. We’ll make sure she sees your kind words!"
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Angela Renfrow

July 30, 2025

5  out of  5
rating by Angela Renfrow
"Very polite helped with all my stuff that I needed help with very easy process"
We responded:
"Thank you so much, Angela! We're glad to hear you found the process easy and our team polite and helpful. We're always here to assist with anything you need!"